What we do

We make sure your users can actually use your website (and other digital channels) so that your business can get what it wants out of the Internet.

Most clients come to us for:

  • User focus groups and surveys
  • Usability testing
  • Client workshops
  • Competitor research
  • Usability health checks
  • Content audits
  • Website data analysis
  • Personas and user journeys
  • Content and site mapping
  • Information architecture
  • Wireframes and prototypes
  • Functional specifications
  • User-focused digital strategies

Read more about what we do

What we're saying

Design versus Usability - it's not a war

A client recently posed a question to me that brought back a thought I've had for a while - occasionally when I talk to designers about what UX people do they are under the misapprehension that we are going to remove all the creativity from their process.

But, for me, UX is quite the opposite. My job is to dig around the subject and give designers and other creative types enough information to better understand the brief and offer enough ideas to kick start their creative thought process.

Read more on our blog

Tweets

Who we've worked for

Bloomsbury Publishing Direct Gov Geffrye Museum Headline Publishing Imperial War Museum Marketing Birmingham Nationwide Autocentres Severn Trent Water Silcone Valley Silver Cross TRW Automative Wesleyan Yale Zurich bpi agency Fuse ID Media Life Agency